Terms and Conditions

  1. Who We Are
    Realm Evolution operates realmevolution.store as an online retail store. For questions or support, contact us at myrealmevolution@gmail.com. These Terms govern purchases made through our website.

  2. Orders & Acceptance
    Placing an order is an offer to purchase. We reserve the right to accept or decline orders for any reason (inventory, pricing errors, suspected fraud). Orders are accepted when we send a shipping confirmation. Payment is charged at the time of order.

  3. Dropshipping & Fulfillment
    We may partner with third‑party suppliers and fulfillment centers. Shipping times vary by product and supplier; estimated delivery times are provided at checkout and are not guaranteed. We are not responsible for delays caused by suppliers, carriers, customs, or import processing.

  4. Pricing & Payment
    Prices shown are as listed at checkout and may change without notice. Prices may not include taxes, import duties, or customs fees — these may be charged by your country. We accept the payment methods displayed at checkout.

  5. Shipping & Risk of Loss
    Shipping options, costs, and estimated delivery times are shown at checkout. Once a shipment is transferred to the carrier, title and risk of loss pass to you. We are not liable for carrier delays, customs processing, or lost/damaged packages caused by carriers.

  6. Returns, Refunds & Exchanges
    Return eligibility: Unused, unopened items in original condition may be returned within 30 days of delivery unless the product page states otherwise. Hygiene and consumable items (e.g., opened whitening strips, personal‑care items) are final sale once opened.
    How to return: Contact us at myrealmevolution@gmail.com for return authorization and instructions. Buyer pays return shipping unless the return is due to our error or a defective item. Refunds are issued after we receive and inspect the returned item; processing may take 5–10 business days.

  7. Damaged or Defective Items
    If an item arrives damaged or is defective, contact us within 7 days of delivery with photos of the issue and packaging. We will provide a replacement, store credit, or refund, depending on availability.

  8. Product Descriptions & Accuracy
    We make reasonable efforts to describe products accurately. Colors and appearance may vary due to device displays. Specifications, ingredients, and warnings listed on product pages and packaging are authoritative.

  9. Safety & Product Use
    Follow all instructions and warnings provided with each product. Some items (electronics, cosmetics, whitening products, LED devices) include special precautions — read the product page. We make no medical claims; consult a professional for health concerns.

  10. Intellectual Property
    All site content (text, images, logos) is owned by us or used with permission. You may not reuse or reproduce our content without written consent.

  11. Limitation of Liability & Warranty Disclaimer
    To the fullest extent permitted by law, our liability for any claim related to products or services is limited to the purchase price paid. Products are provided “as is.” We disclaim all implied warranties except as required by law.

  12. Indemnification
    You agree to indemnify and hold Realm Evolution and related parties harmless from claims arising from your violation of these Terms or misuse of products.

  13. Privacy
    Our Privacy Policy explains how we collect and use your data: https://realmevolution.com/pages/private-policy By using the site you consent to those practices.

  14. Promotions & Discounts
    Promotions are subject to their specific terms and may be modified or canceled at any time.

  15. Governing Law & Disputes
    These Terms are governed by the laws of the State of Oklahoma, USA. Any disputes will be resolved in the state or federal courts located in Oklahoma.

  16. Changes to These Terms
    We may update these Terms at any time; changes are effective when posted. It is your responsibility to review them periodically. Continued use after changes means you accept the updated Terms.

  17. Contact Us
    Questions? Email: myrealmevolution@gmail.com